Here is the breakdown of the differences in DHL Express and DHL Global Mail for our international customers.
With DHL we can guarantee you the following:
Door-to-Door Pick-up and Delivery
* 2 to 3 days Transit Time (As quoted by DHL)
* Dedicated Local Account Manager
* Wheels-up customs clearance
* 24/7 Pro-active Shipment Monitoring and Analysis
Please note that any additional fees due to Customs/Taxes or DHL fees are the customer's responsibility
Additional information regarding Duties & Taxes
DHL Global Mail
The default international shipping option, DHL Global Mail offers a variable shipment time – this is why there is a quote of 14-21 business day range for the DHL Global service based on our experience with most countries that we ship to. However, please note that orders can take anywhere up to 3-4 weeks depending on your country.
For more information regarding the DHL Global Mail service, please read under:
If your country does not have a DHL option during check out, shoot us an email to firstname.lastname@example.org and we can add it onto the list!