I ordered the wrong size! Can I change it?

If you ordered the wrong size, you will be able to edit your order here: log into your Electric Family account

To give you full flexibility when editing the order and to make sure you are not charged incorrectly, the current order will be cancelled.
Then you will be redirected to the online store with your shopping cart pre-loaded with the items in the cancelled order.

However, if you do not checkout immediately after restocking your cart, you will risk the chance of losing the items in your cart.

If your order has been processed, please reach out to support@electricfamily.com, or visit www.electricfamily.com to make changes and/or request a refund.

We cannot guarantee that we will be able to modify your order, but we will try our best to accommodate your request.